Política de envío

Thank you for shopping with us. Since our products are made with care and may include personalized or custom details, please allow 1 week for your order to be prepared and shipped.

Processing Time

All orders are processed within 1 week after payment is confirmed. This includes the time needed to prepare, customize, and carefully package your item before shipment.

Please note that processing times may vary slightly during peak seasons, holidays, or due to high order volume.

Shipping Time

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available. Delivery times may vary depending on your location and the shipping carrier.

Order Tracking

After your order ships, tracking details will be sent to the email address provided at checkout. Please allow some time for tracking information to update after the package has been handed over to the carrier.

Delays

We do our best to ship all orders within the estimated timeframe. However, delays may occasionally occur due to customs, carrier issues, holidays, weather conditions, or other factors beyond our control.

Incorrect Shipping Information

Please make sure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided at checkout.

Contact Us

If you have any questions about your order or shipping status, please contact us at coluvistore@gmail.com.